99bb Privacy Policy

1 Introduction

99bb is a trusted online entertainment platform that provides high-quality casino and sports betting services for users in Bangladesh. We place the highest importance on the privacy of our users and are committed to protecting their personal information.

This Privacy Policy ("Policy") applies to the 99bb website (https://99bb.cam) and all associated services. This policy describes how we collect your personal information, how we use and store it, and the circumstances under which we may share it with third parties.

By using our platform, you acknowledge that you have read, understood, and agreed to the terms of this privacy policy. If you do not agree with this policy, please refrain from using our services.

2 Information Collection

We collect your information in various ways. Details are provided below:

2.1 Information You Provide Directly

When you register an account on 99bb or use our services, the information you provide directly includes:

• Full name and date of birth
• Email address
• Payment information (bKash, Nagad, Rocket account numbers)
• Documents required for identity verification (national ID card, passport)
• Password and security-related information
• User preferences and contact information

2.2 Automatically Collected Information

When you visit our platform, certain information is collected automatically:

• IP address and device type
• Browser type and operating system
• Time and duration of site visits
• Pages visited and navigation history
• Clicks, searches, and other interaction data
• Location data (country and city level only)

2.3 Transaction-Related Information

We also store information related to your financial activity, such as deposit and withdrawal history, betting records, and bonus usage details. This information is necessary for preventing financial irregularities and ensuring regulatory compliance.

3 Purpose of Data Use

99bb uses the collected information for the following purposes:

• Account Management: To create, verify, and manage your account.
• Service Delivery: To operate casino games, betting, and other entertainment services.
• Financial Transactions: To process deposits, withdrawals, and reward distributions.
• Identity Verification: To complete Anti-Money Laundering (AML) and KYC processes.
• Support Services: To resolve your questions and issues.
• Security Assurance: To prevent fraud and unauthorized access.
• Platform Improvement: To analyze and improve the user experience.
• Promotional Communication: To send offers and updates subject to your consent.
• Legal Compliance: To meet applicable legal obligations.

We never use your information beyond the purposes stated in this policy. Every data processing activity is carried out on a lawful basis.

4 Data Storage and Security

We have implemented industry-standard technical and administrative measures to protect your personal information.

4.1 Technical Security Measures

• All data transfers secured through SSL/TLS encryption
• AES-256 encryption used for sensitive information
• Two-factor authentication feature available
• Regular security audits and vulnerability assessments
• Firewall and intrusion detection systems

4.2 Data Retention Period

We retain necessary information for as long as your account is active. Even after an account is closed, certain information may be retained for a specified period for legal obligations, financial records, and dispute resolution. After the designated period, information is securely deleted or anonymized.

4.3 Administrative Security

Our staff are given access to your information strictly on a need-to-know basis. All staff are bound by confidentiality agreements and receive regular security training.

5 Sharing Information with Third Parties

99bb never sells your personal information. However, information may be shared with third parties in the following limited circumstances:

• Payment Processors: Information necessary to process transactions through bKash, Nagad, and Rocket.
• Identity Verification Agencies: Authorized third parties for KYC and AML processes.
• Technology Service Providers: Trusted technology partners that assist in operating the platform.
• Law Enforcement Agencies: When required by court order or legal obligation.
• Fraud Prevention: To detect and prevent fraudulent activity.

All third-party partners are required to comply with our privacy standards and are bound by legal agreements.

6 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve the functionality of our platform and personalize your experience.

6.1 Types of Cookies

• Essential Cookies: Necessary for the basic functioning of the platform. These cannot be disabled.
• Functionality Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Analyze patterns of platform use to help with improvements.
• Security Cookies: Prevent unauthorized access and session hijacking.

6.2 Cookie Controls

You can manage cookies through your browser settings. However, disabling certain essential cookies may affect the proper functioning of the platform.

7 Your Rights

You have the following rights regarding your personal information:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of incomplete or inaccurate information.
• Right to Erasure: The right to request deletion of your information in certain circumstances.
• Right to Restrict Processing: The right to request that processing of your information be limited in certain circumstances.
• Right to Portability: The right to receive a copy of your information in a structured format.
• Right to Object: The right to object to certain processing of your information.
• Right to Withdraw Consent: The right to withdraw consent-based data processing at any time.

To exercise these rights, please contact us at [email protected]. We will process your request as promptly as possible.

8 Protection of Minors

99bb's services are intended only for individuals aged 21 or older. We do not knowingly collect or process information from minors.

We follow a strict age verification process, and if an account holder is found to be under 21, that account will be closed immediately and all collected information will be securely deleted.

If you believe a minor is using our platform, please notify our support team immediately.

9 Changes to the Privacy Policy

We may update this privacy policy from time to time. If there are any significant changes to the policy, we will notify you in the following ways:

• By displaying a prominent notice on the platform
• By sending a notification to your registered email address
• By updating the "Last Updated" date at the top of this page

Continued use of the platform after changes have been made will be considered acceptance of the updated policy. If you do not agree with the new policy, you may close your account.

10 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise your rights regarding your information, please contact us:

We are always committed to protecting your privacy and take any concerns you have seriously. Thank you sincerely for your trust and confidence in 99bb.

For more information about this privacy policy, please also read our Terms and Conditions and Responsible Gaming pages.